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Privacy Policy
1. Introduction
This Privacy Policy explains how klimArt Architects Pvt. Ltd. (“we”, “our”, “us”) collects, uses, stores, discloses, and protects personal data in the course of our architectural and design services. We are committed to maintaining the privacy and confidentiality of all individuals and entities that interact with us, whether through our website, direct communication, or contractual engagements. By accessing our website or utilizing our services, you agree to the terms outlined in this policy.
2. Information We Collect
We collect personal and project-related information to deliver our services effectively and professionally. This includes your full name, email address, phone number, physical address, company or organization name, and details relevant to architectural or interior design projects such as property information, project briefs, budgets, and site photos. We may also collect financial details such as payment information, tax documentation, and billing addresses for contract execution and legal compliance.
Additionally, we collect non-personal information from website visitors, such as IP addresses, browser types, device data, geographic location, session duration, and user navigation behavior. This data is used solely for analytical and technical purposes to enhance the website experience.
3. How Information is Collected
Information is collected when you fill out inquiry or project forms on our website, communicate with us via email, phone, or in person, sign service agreements, submit applications for employment or internships, or when you are added as a stakeholder in a project. Website data is gathered automatically through cookies, web beacons, and analytics services integrated into our website platform. We may also receive data from professional references, third-party collaborators, or publicly accessible sources.
4. Use of Information
The data we collect is used to understand your needs, deliver our architectural services, manage projects efficiently, prepare documentation, and communicate progress. It enables us to process quotations, invoices, and payments, comply with regulatory and contractual obligations, respond to inquiries, evaluate design proposals, and maintain internal administrative records. For digital platforms, collected data helps us analyze performance, improve content, and enhance user experience.
We may also use your contact information to share project updates, firm news, or promotional content. Marketing communications will only be sent if you have provided clear consent, and you can opt out at any time.
5. Sharing and Disclosure
We do not sell or rent your personal data to third parties. We only share information when necessary and with appropriate confidentiality measures in place. This includes sharing project data with consultants, engineers, contractors, subcontractors, and regulatory bodies involved in your project, or third-party service providers like cloud storage platforms, accounting systems, and legal advisors.
We may also disclose your information if required by law, to comply with a court order or regulatory request, or to protect our legal rights and enforce our terms of service.
6. Data Storage and Security
All data is securely stored in password-protected systems or encrypted cloud environments. Access to personal and project information is restricted to authorized team members who require it for specific tasks. We implement reasonable technical and organizational safeguards including firewalls, secure data backups, and user authentication to protect data from unauthorized access, loss, misuse, or alteration.
Although we take extensive measures, no data transmission or storage system can be guaranteed to be 100% secure. Users are encouraged to exercise caution when transmitting sensitive information digitally.
7. Data Retention
We retain your data only for as long as necessary to fulfill the purpose for which it was collected. Project files, legal documents, and correspondence may be retained for up to seven years after project completion, in compliance with tax and legal regulations. Data related to financial transactions is stored in accordance with accounting standards. Job applications may be retained for up to two years unless the candidate is hired or requests deletion. Some non-identifiable or aggregated data may be retained for internal reporting or research indefinitely.
8. Project Imagery and Portfolio Use
We may use completed project images, concept sketches, 3D models, and photographs of built spaces in our digital portfolio, presentations, competitions, and promotional campaigns. These visuals may appear on our website, in printed media, or across our social media channels. We ensure client confidentiality by excluding identifying details such as names, addresses, or private discussions unless explicitly authorized in writing. If you wish to restrict the use of your project for publicity, you may inform us during the engagement or in writing at any time.
9. Cookies and Website Analytics
Our website uses cookies and other tracking technologies to enhance functionality, improve speed and navigation, and collect user behavior data. These technologies do not store personal data unless voluntarily submitted. Cookies help us identify which pages are useful and improve the overall structure of the website. Users can accept or reject cookies via browser settings, but some functionality may be limited if cookies are disabled.
We use third-party tools like Google Analytics to gather statistical insights and traffic reports. These services operate under their own privacy policies and do not identify individual users unless explicitly configured to do so.
10. Your Rights and Choices
You have the right to access, update, or delete your personal information at any time, subject to applicable laws. You may request a summary of your data, correct inaccuracies, withdraw consent, or object to certain uses. Where data processing is based on consent, you may withdraw it without affecting the legality of prior processing. If you wish to exercise any of your data rights or have concerns about your information, you may contact us using the details provided at the end of this policy.
In jurisdictions governed by the General Data Protection Regulation (GDPR) or India’s Personal Data Protection Bill (PDPB), additional rights such as data portability, restriction of processing, and the right to lodge a complaint with a supervisory authority may apply.
11. International Data Transfers
If you are located outside India and choose to interact with our services, please be aware that your data may be transferred, stored, and processed in countries with different data protection standards. We ensure that all such transfers are carried out in accordance with international best practices and with sufficient safeguards in place to protect your information.
12. Children’s Privacy
Our services and website are intended for users above the age of 16. We do not knowingly collect or process data from children. If we become aware that personal data of a child has been collected inadvertently, we will take steps to delete it promptly.
13. Changes to This Policy
We reserve the right to modify or update this Privacy Policy as our practices, services, or legal obligations evolve. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services or website after any changes constitutes acceptance of those updates.
14. Contact Us
For questions, requests, or concerns regarding this Privacy Policy or how your data is handled, please contact us directly at:
klimArt Architects Pvt. Ltd.
8th Cross Road, No 21, 24th Main Rd, 2nd Phase, J. P. Nagar
Bengaluru, Karnataka 560078
Email: bd@klimart.in
Phone: 099805 88885
Website: www.klimart.in